salvatore ferragamo mens boots, Salvatore Ferragamo Shoes
January 15, 2016
Overview Of Salvatore Ferragamo, Florence, Italy
This overview is about product failure, dishonesty and questionable practices at Salvatore Ferragamo in San Francisco (retailer in Union Square) and San Diego (at Neiman Marcus), and the way their managers tried to cheat me as a customer, perhaps at the route of S. Ferragamo larger-degree managers.
I purchased a leather article from Salvatore Ferragamo (at Neiman Marcus in San Diego, California) at a really excessive value and used it in probably the most normal method for a number of years. However, the leather on this article was in a short time worn out and discolored and the steel piece started to flake off (shocking!) and lost its luster and good look. I took the article to each shops, which shocked the shop managers and so they both told me that this should not have occurred even after 10 years of use, and that it clearly was a product failure!!!!
First WARNING: Do not be fooled by Salvatore Ferragamo’s misleading appearance and its highly inflated costs. Salvatore Ferragamo does produce sub-standard, defective gadgets, and is removed from an sincere and dependable luxury model. And definitely a failure at customer service!
Finding it arduous to imagine Read on!
The Salvatore Ferragamo clerk in San Diego (at Neiman Marcus), upon examining the piece, very quickly washed his hands off any form of commitment regarding their products and began giving me the names of steel salvatore ferragamo mens boots plating workshops around San Diego that mechanics use for plating automotive metal elements so I can get the Salvatore Ferragamo metallic piece re-plated!!!!!! Simply think about shopping for a luxury merchandise and being told to take it to an industrial shop to have it re-plated!!!! That is Salvatore Ferragamo’s class of enterprise and buyer care!!!!!
I then proceeded to taking my article to their flagship store in San Francisco. They instructed me that Salvatore Ferragamo stands behind its products, and agreed to send the piece to their repair store and get it repaired and re-polished. I waited for greater than 2 months, only to receive the article in a disgusting form with no restore and no explanation!!!! The supervisor at this store promised to have this text mounted and that i even was pressured to supply my CC quantity to allow them to cost me for fixing THEIR defective article!!!!!!!!!! I agreed because I didn’t need my initial investment to go to waste, but never expected such coercion! In my opinion, this is bordering daytime robbery below the guise of a excessive-end brand that clearly doesn’t care about its products’ durability and its customers. They merely don’t stand behind their products, despite the hype by which they try to fool individuals.
Buyers BEWARE: Salvatore Ferragamo can sell you defective merchandise and coerce you to pay out of your pocket to have THEIR overpriced, faulty merchandise mounted! I name this a a dishonest and disgusting observe! Salvatore Ferragamo and its incompetent store managers of their San Francisco shop should be ashamed of their low-class and disingenuous apply!