Is Salvatore Ferragamo Nonetheless The most effective Leather-based Manufacturers?
May 2, 2018
If you are like me, you have in all probability been with the brand for the final decade. You’ve watched your favourite pair of Ferragamo shoes raise 33 % in price. And you’ve got seen the same improve all across the product line, from belts to ties to clothes.
So with a 33 percent enhance within the luxury retail market, you’ll come to anticipate that such a prestigious brand stick to the standard of workmanship that elevated them into becoming an internationally famend success, proper?
You would not expect them to just dwell off their fame and cut corners of their manufacturing processes like many of the automobile makers have completed, proper?
Well, that is just not the case.
Ferragamo has decided that they don’t seem to be solely going to increase their backside line from the entrance finish, they’re going to do the identical from the again. And to do that, what they need to skimp on is workmanship.
I purchased a belt from Saks Fifth Avenue a month and a half in the past before after just a few years of wear, my older Ferragamo belt was falling apart. It was on the more expensive side. It retailed for near $500.
When you buy a belt that prices $500, you expect durability, energy and an item that you could cherish for years, if not no less than a yr. One thing made of the identical quality as the final belt from the identical brand that you bought.
NOT Something That may Begin to FALL APART AFTER THE FOURTH Wear.
Once I took off my belt on Saturday, the seams on the side began to return off.
Are you aware what occurs after that?
THE BELT IS DESTINED TO Cut up IN HALF!
I despatched out a tweet to Ferragamo asking if they would change the belt. You recognize what’s crazy about this half?
I used to be RIDICULED by the Twitter community for having a faux belt. This Real belt I bought from a TRUSTED RETAILER was being known as Faux.
They mentioned issues like:
@Choibolsan: Looks like a Made in China faux production. Are you certain you’ve got purchased it at Saks not at Sucks?
@Ponchomayto: it is a faux belt, and if it’s not fake, it is a defect then, but the stitching doesn’t look unique
@Guisebule: Fake, you’ll be able to inform from the stitching high quality and why its falling apart.
@tanerojuthero: Quite common in Africa, particularly from chinese merchandise, it’s about all the pieces not just belts.
Do you know the way embarrassing that is when you may have 90,000 Twitter followers and so they’re calling your product Faux, saying it’s a knock off from CHINA and it gets compared to shoddy merchandise in AFRICA? Especially when the belt was supposedly made in Italy?
I felt so embarrassed afterwards and just needed to hide my face and felt like a complete disgrace.
I have been in GQ Journal with Will Ferrell and i’ve by no means purchased a faux luxurious merchandise in my life.
And right here I am, being called out for getting a “pretend” belt from what was as soon as my most beloved brand. The one I’ve gone to for the final decade to purchase my footwear and my belts.
As embarrassing as that was, I decided to call Saks and ask them if I may get the contact data for Ferragamo to return my defective belt. They decided to take the step up and supply me a full refund, however I needed more from Ferragamo for the embarrassment I needed to encounter after that tweet that I despatched out, so I determined to offer them a call. Wouldn’t you need that too?
I talked to Carmen of their customer support department. Are you aware what they said after i told them about what happened?
Carmen “The vendor is answerable for the defect and if they’re providing you a refund, that’s all that we can do.”
I informed her that this was not a gross sales issue. This had nothing to do with the retail outlet. This was a producing issue — and as the producer of the corporate, she wanted to step up and resolve the concern.
She mentioned she wouldn’t do this. Then she continued on to say that “The vendor is accountable for the defect, not the producer.”
So I requested if Ferragamo would take any responsibility for this. She said no. I requested her if I may quote her on that. When you liked this post and you would want to obtain more info relating to Vanessa_Moody kindly stop by our own web-page. She mentioned yes.
So right here we are. Ferragamo is not the identical model you’ve got grown to love over the decades. They are a fraud that’s residing off their status, like lots of the opposite companies on the market who are skimping on their manufacturing processes and making poor high quality products.
And guess what. In the event you continue to purchase their merchandise, you could be subsequent.
And the way are you going to feel once they kick you to the curb and say there’s nothing they will do for you?
It’s sad to say that I as soon as cherished Ferragamo, but I won’t ever be shopping for one other product from them again.
And before you buy one other Ferragamo product, you could need to think twice about how they handled me, as a result of that is what is in store for you when your product fails.
Ferragamo, I bid you adieu. Good luck surviving in the next decade, particularly when I will be quoting Carmen at your corporate offices in every single article I publish about poor quality, customer service and workmanship within the articles I publish within the media retailers I work with.