Is Salvatore Ferragamo Nonetheless Among the finest Leather Manufacturers?
November 18, 2018
If you’re like me, you have in all probability been with the brand for the final decade. You have watched your favorite pair of Ferragamo sneakers elevate 33 percent in worth. And you’ve seen the identical improve all throughout the product line, from belts to ties to clothes.
So with a 33 percent enhance within the luxury retail market, you would come to anticipate that such a prestigious brand stick to the quality of workmanship that elevated them into turning into an internationally famend success, right?
You would not count on them to simply dwell off their popularity and cut corners of their manufacturing processes like many of the car makers have finished, proper?
Effectively, that is simply not the case.
Ferragamo has determined that they don’t seem to be solely going to extend their bottom line from the front end, they’re going to do the identical from the back. And to do that, what they should skimp on is workmanship.
I purchased a belt from Saks Fifth Avenue a month and a half in the past before after a number of years of wear, my older Ferragamo belt was falling apart. It was on the dearer aspect. It retailed for near $500.
When you buy a belt that prices $500, you expect sturdiness, strength and an item that you can cherish for years, if not at the least a 12 months. Something fabricated from the identical high quality because the last belt from the same brand that you simply bought.
NOT One thing That will Begin to FALL APART AFTER THE FOURTH Put on.
As soon as I took off my belt on Saturday, the seams on the aspect started to return off.
Are you aware what happens after that?
THE BELT IS DESTINED TO Cut up IN HALF!
I sent out a tweet to Ferragamo asking if they might exchange the belt. You recognize what’s loopy about this part?
I was RIDICULED by the Twitter community for having a fake belt. This Genuine belt I bought from a TRUSTED RETAILER was being called Fake.
They stated issues like:
@Choibolsan: Seems to be like a Made in China faux manufacturing. Are you positive you could have purchased it at Saks not at Sucks?
@Ponchomayto: it is a pretend belt, and if it isn’t faux, it is a defect then, however the stitching doesn’t look authentic
@Guisebule: Fake, you possibly can tell from the stitching high quality and why its falling apart.
@tanerojuthero: Quite common in Africa, particularly from chinese products, it’s about all the pieces not simply belts.
Do you understand how embarrassing that’s when you may have ninety,000 Twitter followers and they’re calling your product Fake, saying it is a knock off from CHINA and it will get in comparison with shoddy products in AFRICA? Particularly when the belt was supposedly made in Italy?
I felt so embarrassed afterwards and just wanted to hide my face and felt like a complete disgrace.
I’ve been in GQ Journal with Will Ferrell and that i’ve never bought a faux luxury merchandise in my life.
And right here I am, being called out for buying a “fake” belt from what was as soon as my most beloved model. The one I’ve gone to for the last decade to purchase my footwear and my belts.
As embarrassing as that was, I determined to call Saks and ask them if I may get the contact information for Ferragamo to return my defective belt. They decided to take the step up and offer me a full refund, however I wished extra from Ferragamo for the embarrassment I had to encounter after that tweet that I despatched out, so I determined to offer them a name. Would not you want that too?
I talked to Carmen in their customer support department. Have you learnt what they mentioned once i instructed them about what happened?
Carmen “The vendor is chargeable for the defect and if they’re offering you a refund, that is all that we can do.”
I told her that this was not a gross sales subject. This had nothing to do with the retail outlet. This was a manufacturing situation — and because the producer of the company, she needed to step up and resolve the concern.
She said she wouldn’t do that. Then she continued on to say that “The vendor is accountable for the defect, not the manufacturer.”
So I requested if Ferragamo would take any accountability for this. She mentioned no. I asked her if I might quote her on that. She stated yes.
So here we’re. Ferragamo isn’t the same brand you’ve got grown to love over the a long time. They’re a fraud that is dwelling off their popularity, like many of the opposite firms on the market who’re skimping on their manufacturing processes and making poor quality products.
And guess what. In the event you proceed to buy their products, you may very well be next.
And the way are you going to feel when they kick you to the curb and say there’s nothing they can do for you?
It’s unhappy to say that I as soon as loved Ferragamo, however I will never be shopping for another product from them again.
And before you purchase one other Ferragamo product, you might wish to suppose twice about how they handled me, as a result of that is what’s in store for you when your product fails.
Ferragamo, I bid you adieu. Good luck surviving in the next decade, particularly when I’m going to be quoting Carmen at your company workplaces in every single article I publish about poor high quality, customer service and workmanship in the articles I publish in the media retailers I work with.