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August 30, 2015
Is Salvatore Ferragamo Nonetheless One of the best Leather-based Manufacturers
If you’re like me, you have most likely been with the brand for the last decade. You’ve got watched your favorite pair of Ferragamo footwear elevate 33 percent in value. And you’ve got seen the identical improve all across the product line, from belts to ties to clothes.
So with a 33 p.c improve within the luxurious retail market, you’d come to count on that such a prestigious model stick with the standard of workmanship that elevated them into changing into an internationally renowned success, right
You would not expect them to simply dwell off their status and cut corners of their manufacturing processes like lots of the car makers have executed, right
Well, that’s simply not the case.
Ferragamo has decided that they don’t seem to be only going to extend their backside line from the front finish, they’re going to do the identical from the again. And to do this, what they need to skimp on is workmanship.
I purchased a belt from Saks Fifth Avenue a month and a half ago before after a few years of put on, my older Ferragamo belt was falling apart. It was on the more expensive aspect. It retailed for near $500.
When you buy a belt that prices $500, you anticipate durability, power and an item you can cherish for years, if not at least a yr. Something manufactured from the identical quality because the final belt from the identical brand that you bought.
NOT One thing That may Begin to FALL APART AFTER THE FOURTH Wear.
As soon as I took off my belt on Saturday, the seams on the facet began to come back off.
Have you learnt what happens after that
THE BELT IS DESTINED TO Split IN HALF!
I sent out a tweet to Ferragamo asking if they might exchange the belt. You recognize what’s crazy about this half
I used to be RIDICULED by the Twitter community for having a pretend belt. This Genuine belt I purchased from a TRUSTED RETAILER was being known as Fake.
They said issues like:
@Choibolsan: Looks like a Made in China faux manufacturing. Are you sure you have purchased it at Saks not at Sucks
@Ponchomayto: it is a fake belt, and if it isn’t pretend, it is a defect then, however the stitching doesn’t look authentic
@Guisebule: Fake, you can tell from the stitching high quality and why its falling apart.
@tanerojuthero: Very common in Africa, particularly from chinese products, it is about everything not just belts.
Do you understand how embarrassing that is when you’ve ninety,000 Twitter followers and they’re calling your product Pretend, saying it’s a knock off from CHINA and it gets compared to shoddy products in AFRICA Particularly when the belt was supposedly made in Italy
I felt so embarrassed afterwards and just wanted to hide my face and felt like an entire disgrace.
I have been in GQ Magazine with Will Ferrell and that i’ve by no means bought a pretend luxurious item in my life.
And right here I’m, being referred to as out for buying a “faux” belt from what was once my most beloved brand. The one I have gone to for the last decade to purchase my sneakers and my belts.
As embarrassing as that was, I determined to call Saks and ask them if I could get the contact information for Ferragamo to return my defective belt. They decided to take the step up and provide me a full refund, but I needed extra from Ferragamo for the embarrassment I needed to encounter after that tweet that I despatched out, so I decided to give them a name. Would not you want that too
I talked to Carmen in their customer service department. Do you know what they said once i informed them about what occurred
Carmen “The vendor is chargeable for the defect and if they are providing you a refund, that’s all that we will do.”
I advised her that this was not a sales concern. This had nothing to do with the retail outlet. This was a manufacturing challenge — and because the producer of the company, she needed to step up and resolve the concern.
She mentioned she would not try this. Then she continued on to say that “The vendor is chargeable for the defect, not the manufacturer.”
So I requested if Ferragamo would take any duty for this. She stated no. I asked her if I may quote her on that. She stated yes.
So right here we’re. Ferragamo isn’t the identical brand you’ve grown to love brown ferragamo womens shoe over the a long time. They are a fraud that is dwelling off their reputation, like many of the other firms out there who’re skimping on their manufacturing processes and making poor high quality products.
And guess what. If you happen to continue to purchase their products, you might be next.
And how are you going to really feel when they kick you to the curb and say there’s nothing they’ll do for you
It’s unhappy to say that I as soon as loved Ferragamo, however I will never be shopping for one other product from them again.
And before you buy one other Ferragamo product, you may need to assume twice about how they treated me, as a result of that’s what’s in retailer for you when your product fails.
Ferragamo, I bid you adieu. Good luck surviving in the subsequent decade, especially when I’ll be quoting Carmen at your company workplaces in each single article I publish about poor quality, customer support and workmanship in the articles I publish within the media retailers I work with.
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